Legal

Last updated: November 2026

Privacy Notice

This notice explains what personal data Lussurio Casino collects, why we use it and what rights you have. We try to keep it simple: we collect what is needed to run your account and the services you ask for, we keep it safe, and we tell you what we do with it. Questions about your data can be sent to support@lussuriocasino.ink.

What we collect

• At registration: name, email, postal address, phone number, gender and date of birth, ID and proof-of-address documents, banking or financial details used to establish the source of funds, and your login details.
• When you use the services: how you interact with our products, your browsing behaviour on the Website (see the Cookie Notice), device data such as model, operating system, IP address, browser and device identifier, recordings of phone calls, and information you share with us or have made public, such as social profiles.
• Sensitive data: some information can reveal health-related details linked to responsible gambling. It receives extra protection and is processed only with your explicit consent, where you made it public, to deal with legal claims, or for reasons of substantial public interest.
• Sign in with Google: if you register or log in this way, Google passes us your account identifier, email, verification status and, if requested, name and photo. We never get your Google password or access to your Gmail or Drive. The data is used only to create or identify your account, link accounts, sign you in and protect it, and is not sold or used for advertising. You can revoke the connection in your Google Account settings or ask us to unlink it.

Why we use it

To perform our contract with you: to provide gaming services and content, handle your requests, send service messages such as password resets, maintenance notices, changes to our policies and dormant-account warnings, and process your transactions.

For our legitimate interests: to personalise your experience and recommendations; to improve our products through research, testing and statistics; to contact you about our services, promotions, competitions and surveys; and to keep play safe and fair, for example by detecting third-party software, breaches of our terms and affordability problems. Where we rely on this basis, we weigh it against your rights and expectations.

To meet legal duties: anti-money-laundering, age and identity checks, and record keeping. If you made a deposit, we may also send marketing about bonuses and games; you can opt out at any time.

Sharing your data

We do not share personal data outside our group for marketing. We may share it with payment providers, game providers, verification and fraud-prevention partners, hosting and infrastructure suppliers working on our instructions, professional advisers, and regulators or law enforcement where required by law.

How long we keep it

While you are a customer we keep your data to meet legal and contractual requirements. After you stop using the services we still keep it for the period required by gambling, AML and tax rules, after which it is deleted or anonymised.

Your rights

Depending on the law that applies to you, you can ask to access and correct your data, to have it erased in certain cases, to restrict or object to its processing, to receive it in a portable format, to withdraw consent at any time, and to challenge decisions made only by automated means. Some data is mandatory for registration and compliance. Write to support@lussuriocasino.ink to use these rights; we may verify your identity first. If you are unhappy with our answer you can complain to your national data protection authority.

Security

Our staff are trained in information security and bound by confidentiality. Traffic is protected with SSL encryption, payment details are handled by payment providers rather than stored by us, systems are tested by outside security experts and monitored for intrusion, and a fraud team investigates and suspends suspicious accounts. If you see transactions you do not recognise, contact us at once.

Your obligations and changes

You must give accurate, complete data and keep it up to date; if we suspect it is false or incomplete, we may keep what we hold as the law permits. We may update this notice from time to time, so please check the date above when you send us personal information.

Cookie Notice

This notice describes how cookies are used on Lussurio Casino. A cookie is a small text file stored on your computer or phone that lets the site recognise your device and remember preferences or earlier actions. Session cookies disappear when you close the browser; persistent cookies stay for a set time. First-party cookies come from this site, third-party cookies from another one.

Why we use cookies

• Strictly necessary: they keep the Website working and usable, for instance linking bets to your account and making sure you get the bonuses you qualify for. They hold no personally identifiable data.
• Other cookies: to analyse aggregate usage and run marketing research with tools such as analytics and advertising pixels, to personalise content, to show tailored adverts and to adjust the language of the site.

We keep cookie information for up to six months after your last visit, although some cookies have storage periods set automatically that we cannot control.

Managing cookies

Strictly necessary cookies may be set by default. For every other type we ask for your consent. You can refuse at the start or opt out later, and you can change or withdraw your consent by contacting us. Declining optional cookies means there will be no personalisation or device recognition on later visits. Your browser also lets you limit or delete cookies, but switching them all off can break parts of the Website, so we recommend using the cookie settings on the site instead. Instructions for the main browsers (Edge, Chrome, Firefox, Safari and Opera) are available in their help centres.

AML and responsible gaming

The Casino takes active steps against money laundering, fraud and terrorist financing. Gambling is attractive to criminals because transactions are quick and many payment options exist, so our controls are built into how we trade.

• Staff training and reporting: employees learn the warning signs, such as unusual betting patterns, odd deposit and withdrawal sizes or frequency, unreliable card data, identity problems and linked or multiple accounts. Suspicions go to the money-laundering reporting officer, who files reports with the authorities, and the customer is never told about them.
• Know Your Customer: we use online verification tools and, where they are not enough, ask for ID and proof of address. See withdrawals in the Terms.
• Thresholds: larger withdrawals need extra checks and approval, with a daily cap on the number and total of cash-outs, and enhanced due diligence applies when set amounts are exceeded within a day or over 90 days.
• Monitoring: every transaction is recorded and regularly checked against fraud and social-responsibility indicators; high-risk and politically exposed customers are registered and reviewed more often. Phone calls are recorded and data is encrypted wherever possible.
• Business partners: we run standard due diligence on the companies we work with, including ownership and incorporation details.

Responsible gaming

Gambling should stay entertainment. Use deposit limits, reality checks and time-outs, or ask us for self-exclusion, which closes your account (see the Terms). If gambling is causing you trouble, contact BeGambleAware, GamCare or Gambling Therapy for free, independent help. Players must be 18 or older.