Terms & Conditions

Version 1.0 · Last updated: November 2026

1. General provisions

These Terms and Conditions describe the rules for using Lussurio Casino (the “Website”). Creating an account or using the Website in any other way means you have read them and accept them as a binding agreement between you and the operator (“we”, “us”, “the Casino”). If you disagree with any part, do not register and stop using the Website.

Playing for real money carries the risk of losing the funds you deposit. Online gambling is not lawful everywhere, and we cannot give legal advice or promise that our services are allowed where you live; you take part at your own discretion and risk. Gambling can become addictive, so please play responsibly. Only adults aged 18 or over may use the Website.

The Casino is operated under a licence issued by the Curaçao Gaming Control Board, as published by the parent brand. The English version of these terms prevails over any translation, and Curaçao law governs them.

We may update these terms when needed and will try to inform players of important changes by email. Because that is not guaranteed, please check this page from time to time. You agree to receive messages from us by email, SMS or phone; you can opt out of promotional messages, but we may still send essential notices about your balance, security or how the Website works.

2. Availability of games

Some games may not be offered in certain countries because game providers, licence holders or payment partners impose their own restrictions, which can change at any time.

If a player who lives in a restricted country hides their real location with a VPN, proxy or similar tool, we cannot promise that deposits, winnings or bonuses obtained this way will not be forfeited or reclaimed. Such behaviour breaches these terms, and we may refuse or close the account, hold payouts and use the funds to cover resulting losses.

3. Accepted currencies

The Website supports EUR as well as cryptocurrencies, including Bitcoin (BTC), Ethereum (ETH), Tron (TRX) and USDT on the ERC-20 and TRC-20 networks, plus other coins that may be shown in the cashier.

4. Who may play

We accept players only from places where online gambling is permitted by law. Finding out what your local laws say about gambling and age limits is your own responsibility, and you must not break them by playing. The legal age for gambling is 18, or higher if your place of residence requires it, and we may ask for proof of age. Access can be limited or the account suspended if you cannot show it.

Residents of these jurisdictions may not deposit or play for real money: Australia, Curaçao, France, the Netherlands, the United States, the United Kingdom, Türkiye, China, Latvia, Saudi Arabia, Ukraine and Thailand. The same applies to countries on the FATF blacklist and greylist and to a further list of high-risk or sanctioned territories shown by the parent brand. If you break this rule, we cannot guarantee that withdrawals or refunds will be processed.

5. Your account

You must register an account before placing bets. Provide every mandatory detail, including a working email address; without it we cannot help you recover a lost password and you will not be able to deposit or withdraw. You are responsible for the accuracy of your data and must tell us promptly when it changes.

Choose your own username and password and keep them private. We are not liable if someone else uses your account because you shared your login details, whether on purpose or by accident. Payment data travels over SSL encryption and customer information is treated as confidential and is not sold to third parties.

Withdrawals are made to the same method that was used to deposit. You may not move money to or from other players, or sell, transfer or buy accounts. Only one account is allowed per person: if more than one is opened, or someone else’s account is used, we may close every account, keep the funds in them and ban you from the Website.

If a bet or payment is accepted by mistake, we may cancel the affected bets or re-settle them at the correct terms. If you notice an error or gap in the software, do not exploit it and report it to us straight away; failing to do so may make you liable for the resulting costs. If we suspect that the system has been manipulated, we may hold payments and take legal action against those involved.

6. Deposits

Real-money play requires enough funds on your account. Demo or free games may be offered at our discretion. There is no general minimum deposit, although some bonuses set their own minimum, and the maximum depends on the payment method you pick.

We may credit your account with a personal bonus; the conditions and amounts are published on the Website and may include wagering requirements. The Casino is not a bank or an exchange, so balances earn no interest and no currency conversion is carried out by us.

Deposit only your own money that is not borrowed and comes from a clear and lawful source. Because of how cryptocurrencies work, deposit limits cannot be enforced on payments made through crypto systems; if you want to cap your play, set a limit in your account or write to support@lussuriocasino.ink. Card holders must know the gambling laws of their country, and minors may not take part. A chargeback leads to account closure and the amount being set off against your balance.

7. Marketing messages

When you deposit, you agree, as far as the law allows, that we may use your contact details to tell you about bonuses, promotions, tournaments, loyalty offers and new games by email, SMS or phone.

You can opt out whenever you like and free of charge: click the unsubscribe link in an email, reply STOP to an SMS where that works, ask on a marketing call, change your preferences in the account or contact support. Opting out does not affect your account, and we can still send service, security, responsible gaming, verification, payment and legal notices. Where the law requires a separate opt-in, we will ask for it separately.

8. Withdrawals

The minimum withdrawal is 25 US dollars (or the equivalent) per transaction and the maximum per transaction is 500 US dollars; larger amounts must be split into several requests. A general daily withdrawal limit of 1,000 US dollars applies to all players, and higher limits may be agreed individually with a personal manager.

Before cashing out you must wager the active deposited amount at least three times, which follows anti-money-laundering practice. Standard processing may take up to 72 hours or longer, depending on the payment provider and method. You are responsible for any taxes and fees on your winnings under the law of your country.

We may run verification on your first withdrawal and at any later moment, without explaining why. This can include copies of your passport or national ID, utility bills and the cards used to deposit, a phone call to the number on your account, or a video check. No payout is made until the account is fully verified, and forged documents can lead to the loss of deposits and winnings.

If funds were credited to you by mistake, for instance because of a technical or human error, they stay our property and may be deducted; money you already withdrew becomes a debt you owe us. If you send crypto to the wrong network address, we do not undertake to recover it, though a recovery attempt may be made for a fee without any guarantee. Our working currency is EUR and/or USD, so conversions by your bank or our payment system can make the amount charged slightly higher than the amount displayed.

Bonus funds held in the LSU bonus balance can be wagered only on Lussurio slots; bets on other games do not count. The Casino may exclude certain bets from wagering, in particular Instant Win or Crash bets with a winning multiplier below 1.1, and may disregard play it suspects of being abusive or minimal-risk. LSU play is switched off for all games once wagering is complete and the LSU balance has reached the maximum cash-out, and the excess has no cash value.

We may pass gameplay, betting activity, transactions and winnings to game providers and to internal or external finance and compliance teams for checks. While a check is under way we may pause withdrawals, deposits, play or account access without warning. The result of such a check is final; confirmed violations may lead to bets being voided, winnings cancelled, bonuses removed and the account closed.

9. Responsible gaming and self-exclusion

When you ask to be self-excluded, we close the account straight away and stop you from playing on it. We take reasonable steps to prevent new accounts from being opened, but making sure that no other account is created is your responsibility, and we are not liable for losses on other accounts. Details of the tools we offer are in the Legal section.

10. Dormant accounts

An account is dormant after six consecutive months without a login. For such an account we may charge an administrative fee of 5% of the balance or 100 US dollars, whichever is higher, taken at the start of the month after the account becomes dormant and monthly thereafter, until the balance is zero or the account is active again. Any costs of a refund are borne by the player. If an account stays inactive for 48 months, its balance is forfeited.

11. Closing your account

You can close your account by emailing support@lussuriocasino.ink, and we will return the funds on it by a method we choose. To prevent fraud, money laundering, terrorist financing and abuse, we may verify your identity during closure, including by asking for fresh documents, a source-of-funds confirmation, a selfie with your ID, or a video interview. Missing a scheduled interview without a valid reason counts as a refusal to be verified.

We may also close an account and return the balance, minus any withdrawal charges, at our sole discretion and without stating a reason or giving notice.

12. Limitation of liability

You alone are responsible for declaring and paying any tax that applies to your winnings, and by playing you accept the risk of losing the funds you deposit.

The Casino is not responsible for damage or loss, to you or to others, that arises directly or indirectly from: errors such as misprints, misreadings or transaction mistakes; technical failures; the cancellation of a game; force majeure; a breach of these terms by you or a third party; collusion or criminal acts; advice given through the Website; or changes in markets and exchange rates.

In every case, and as far as the law allows, our total liability to you for a bet or wager will not exceed the amount of that bet.

13. Anti-fraud policy

We apply strict anti-fraud tools and techniques. If a player is suspected of fraud, which includes collusion with other players, fraud against other casinos, payment denial, multiple accounts, cheating or declaring bankruptcy in their country, we may end the account, stop payouts and inform the authorities. Delaying game rounds, leaving large bets on the table or exploiting software bugs also breaches these terms.

Players who take a bonus only to gain a guaranteed profit from it, for example by delaying rounds or free spins until no wagering remains, risk immediate confiscation of winnings and closure of the account. Bots, scripts and any other automated tools are not allowed. Before a refund is calculated, all bonuses and winnings are deducted from the balance.

14. Prohibited strategies and fair play

While bonus funds are being wagered, the following are not allowed: placing opposing roulette bets (red and black, or odd and even); covering more than 24 roulette numbers in one round; and sports bets at odds of 1.10 or lower, or backing every outcome of one event. Switching from a low-contribution game to a high-contribution slot after a big win, raising stakes after wins and cutting them after losses, abusing gamble or double-up features, exploiting bugs, rapid-fire betting to burn through wagering, and teaming up with others or pooling funds to farm bonuses are also forbidden.

If a violation is found, we may confiscate the resulting funds, cancel bonuses, suspend or permanently close the account, ban you from opening new ones, and demand repayment of bonuses that were used improperly. For the roulette, bet-pattern and speed-betting rules, a ban is accompanied by a refund of the full balance.

15. Refunds

To review a refund request we may ask for a photo of both sides of your passport, driving licence or other ID, and proof of address no older than 90 days, such as an official letter, bank statement or utility bill, or the original PDF of such a document. A decision can take up to 10 business days; if a refund is approved, it is paid to your account and finalised within 48 hours. To ask for one, email us at support@lussuriocasino.ink.

16. Complaints

Contact the support team with any complaint about our service. The support department handles it first and escalates it inside the company if it cannot be settled at once, and you will be kept informed to a reasonable extent. If management cannot resolve the dispute, you may approach an independent body, gaming authority or the licensing regulator named on the Website.

In any dispute, the game server logs and records are the final authority on what happened. If the result on your screen differs from the one logged by the game server, the server result prevails. We will contact you using the details stored in your account.

17. Breaches and termination

If you break these terms, or we reasonably suspect that you did, we may refuse to open an account, suspend or close it, withhold winnings and use them to cover damage you caused. We decide whether a violation has happened. Services and content remain our intellectual property, and you may not remove notices, use content in a way that infringes any rights, use it unlawfully, exploit it for commercial gain, copy, republish or redistribute it, or store it for others to access.

18. Intellectual property

The design of the Website, its software and all content are protected by copyright, trademarks and other rights that belong to us or our licensors. You may view, store, print and quote content for personal, non-commercial purposes if you credit the Website where appropriate. Every other use is reserved.

19. Definitions

Account – your personal profile used to hold funds and open games. Bonuses – promotional offers made subject to their own terms. Game providers – studios that supply games and may limit them by territory. Geolocation – locating a player through their IP address or similar technology to apply territorial limits. Chargeback – a payment reversal requested by a cardholder or issuing bank. Restricted countries – places where we do not take players or process payments. Wager – a stake placed on a game. Winnings – money earned by playing. Withdrawal – moving money from your account to your own payment method. Demo games – free games offered at our discretion.